Salon Policies

Service Standards

Please arrive 10 minutes prior to your skincare appointment in order to complete your client consultation card (if first visit) and remove all make-up before arrival to allow maximum treatment time with therapist. For Spa Day Experiences & Packages please arrive 20minutes prior to appointment time.

Health & Safety

Radcliffes Beauty ask all clients to keep their therapist’s updated with any health issues or concerns as some of our treatments can be unsuitable for certain conditions, such as;

  • High/Low Blood Pressure
  • Epilepsy
  • Diabetes
  • Thrombosis
  • Skin Diseases
  • Hepatitis
  • Cancer
  • Nut/Fish Allergies
  • Pregnant or Breastfeeding Women

Group Bookings

Credit Card details will be required for all Group Bookings. Final numbers are required 48 hours prior to booking date. Please note your card may be charged if appointments are not cancelled within the required notice period.

Cancellation Policy

Radcliffes Beauty operates a 24hour cancellation policy. We reserve the right to charge the full amount for appointments unattended without notification.

Gift Vouchers

Gift Vouchers are valid for 6 months from date of purchase Voucher must be redeemed in full at time of appointment. Strictly Non refundable, this does not affect your statutory rights.